Our commitment
One Good Watch wants watches to be open, understandable, and enjoyable for more people.
That includes making our website easier to use for customers with disabilities.
Ongoing improvement
Accessibility is an ongoing process.
We work to improve navigation, readable structure, image descriptions, color contrast, keyboard access, forms, links, and the clarity of our content.
We also review new pages and storefront changes as the site evolves.
Third-party services
Some parts of the shopping experience can be provided by Shopify, payment providers, shipping services, embedded applications, or other third parties.
We do not control every part of those services, but we want to know when something creates a barrier for our customers.
Need assistance?
If you have difficulty using the website, accessing information, choosing a watch, or completing a purchase, contact us.
Tell us:
- The page or product you were trying to use
- What happened
- The device or browser you were using
- The type of assistance you need
We will make a reasonable effort to provide the information or support in another way.
Send accessibility feedback
Use our Contact page or email info@onegoodwatch.co.
Accessibility feedback helps us improve the store for everyone.